Here at Wharton Goldsmith, we are proud of our extensive knowledge and customer service, our clients come back time and time again, choosing us over faceless online retailers and here’s why:
You know us and you know where we are. Real people make a real difference – We are proud to have been part of people’s special moments for over 50 years; our experience and knowledge has built un-rivalled trust between us and our clients, offering peace of mind when they are making that special purchase. We keep our promises and deliver the very best for them. If you trust your jeweller you’ll feel comfortable, you won’t have to experience that feeling of nagging doubt as you hover over the ‘buy now’ button, plus we are on hand to answer all your questions instantly. We won’t pressure you into making a purchase, instead we will ensure you have all the information you need to make an informed choice and make sure you’re happy with your decision, when you are ready to make it.
When you are buying a piece of Jewellery you are making a big investment and will have many questions – you can’t get them answered easily online, and how can you trust what they are saying? Our unrivalled experience and expertise mean we can offer you the best possible advice at all times. Our team will help you find the perfect piece of jewellery for any occasion, taste or budget.
We are in an independent, family jeweller that runs on passion and love for what we do. We have taken time to create a business we love and that is loved by our clients. Our lives are entwined into the business and we will put our heart and soul into the work we do for you.
4. AFTER SALES CARE
When you buy online there is often little or no after sales support or customer service. At Wharton Goldsmith we want you to be happy with your purchase and for it look its best for a lifetime. You can return to us at any time to have it cleaned and checked free of charge, plus we will always re-value your Christopher Wharton designed piece at no charge.
5. PERSONAL AND EMOTIONAL
You can expect a warm welcome when you walk through our doors, we know you well and we care. Building relationships with each of our clients is of upmost importance to us. We are here for you, we are your Jeweller, and a trip to our showroom is a personal experience, we always get to know and understand exactly what you want and will ensure you have the very best service, no trawling through pages of faceless stones and settings online. There is really no better way to shop for that special piece of jewellery.