Customer service

At Wharton Goldsmith we pride ourselves on running a first class jewellery store, where our customers needs are placed first. We have built our reputation on providing excellent individual service.

With our exclusive service, handmade jewellery can be produced to your own choice of design even down to selecting the individual gemstone. If you'd like a particular gemstone in a particular design, but you can't see it in our online catalogue, or if you have your own diamond or other gemstone and would like it reset in a new design, we will be very happy to help, even if you simply have a question or query, phone or email. The possibilities are endless with our handmade jewellery designs.

Our delivery service is excellent and reliable, everything comes beautifully packaged to protect and enhance your purchases.

Your card details are processed online whilst you wait, through a secure, online, real-time payment service provider, supporting all major credit and debit cards with the (major) UK acquiring banks for Visa, Mastercard, Switch, Solo, Delta, JCB, Electron & AMEX.

Our customer sales advisers will be glad to offer advice on any product or help with choosing that perfect gift. Just call +44 (0) 1223 303045

Full telephone support is available on +44 (0) 845 370 1600 and is available from 10.00am to 17:30 pm GMT Monday to Saturday.

Our customer care representatives will happily advise you on any care advice for your silver, gold or pewter products, how to look after them and ensure they maintain their original beauty.

Order on-line with confidence on our secure server. Don't forget you can still send your order and payment details by post or just give us a ring on +44 (0) 845 370 1600.